Job Descriptions

Patient transport service controllers arrange transport to take frail or vulnerable people to and from medical appointments.;

Patient advice and liaison service (PALS) officers give support, advice and information about NHS services.;

Civil Service administrative officers work in government departments, carrying out policies and running services for the public.;

Civil Service executive officers work in government departments that develop policies and provide services to the public.;

Credit controllers help firms get the money they are owed from businesses and individuals.;

Diplomatic Service officers help to promote and protect British interests, businesses and citizens overseas.;

Financial services customer advisers work in contact centres for banks, insurance, investment and credit companies.;

Health service managers run local healthcare services like hospitals, GP practices and community health services.;

Post Office customer service assistants help customers in post offices and at counters in shops.;

Security Service personnel protect the UK against threats to national security.;

Banking customer service advisers provide a face-to-face service in banks and building societies.;

Building services engineers design, install and service equipment and systems in buildings like offices, hospitals and shopping centres.;

Gas service technicians install, service and repair gas appliances and heating systems.;

Road transport managers make sure goods and passengers reach their destinations safely, on time and in the most cost-effective way.;

Domestic appliance service engineers install and repair household goods like washing machines and fridges.;

Sterile services technicians clean and decontaminate equipment used in hospital operating theatres, clinics and wards.;

Civil Service managers work in government departments, managing teams that establish policies and provide public services.;

Probation services officers (PSOs) supervise people serving community and prison sentences who are considered to be 'low-risk'.;

Community transport drivers provide a door-to-door service for people who can't easily use public transport.;

Counter service assistants greet, serve and take payment from customers buying food and drink.;