Community Transport Driver

Community transport drivers provide a door-to-door service for people who can't easily use public transport.

Typical Salary

£14,000 To £16,000

Typical Hours

45 to 47 a week
early mornings as customers demand

How To Become a Community Transport Driver

You can get into this job through:

  • an apprenticeship
  • applying directly

College / University

Apprenticeship

You could do a passenger transport driver intermediate apprenticeship.

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • Routes into this Career

    Routes into this Career are not listed for this job.

    It may be possible to apply directly if you have relevant skills and knowledge, although your employer will give you training.

    You'll need a category D licence to drive larger passenger carrying vehicles (PCVs) with more than 9 seats.

    Experience in customer care, healthcare or social work will be useful. It will also help if you have an understanding of disability needs as many of your passengers will be disabled.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • patience and the ability to remain calm in stressful situations
    • to be thorough and pay attention to detail
    • sensitivity and understanding
    • the ability to accept criticism and work well under pressure
    • the ability to work well with others
    • knowledge of transport methods, costs and benefits
    • customer service skills
    • knowledge of public safety and security
    • to be able to carry out basic tasks on a computer or hand-held device

    Day To Day Tasks

    Your day-to-day duties could include:

    • planning the best route
    • lifting and helping passengers on and off
    • performing basic vehicle checks
    • keeping the vehicle tidy between journeys

    Working Environment

    You could work from a vehicle.

    You may need to wear a uniform.

    Career Path & Progression

    Career Path & Progression are not listed for this job.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Further information

    You can find out more about becoming a community transport driver from the Community Transport Association.

    Restrictions & Requirements

    You'll need to:

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