Probation Services Officer

Probation services officers (PSOs) supervise people serving community and prison sentences who are considered to be 'low-risk'.

Typical Salary

£22,039 To £27,373

Typical Hours

37 to 39 a week
evenings / weekends flexibly

How To Become a Probation Services Officer

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College / University

You may find it helps your application if you take a college course like:

  • a diploma in public services
  • a qualification in youth and community work
  • A levels
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • Apprenticeship

    You may be able to do a probation services practitioner advanced apprenticeship.

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • Routes into this Career

    Routes into this Career are not listed for this job.

    You could apply directly for job vacancies with probation services. You'll need:

    • experience of working with vulnerable people or people who have challenging behaviour
    • a minimum of 5 GCSEs or equivalent qualifications

    You can get experience through volunteering or paid work, or by contacting your local community rehabilitation company for opportunities.

    If you're successful with your application, you'll train on the job. You'll do the Level 3 Diploma in Probation Practice during your first 12 months to qualify as a probation services officer.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • knowledge of public safety and security
    • patience and the ability to remain calm in stressful situations
    • excellent verbal communication skills
    • the ability to use your initiative
    • to be thorough and pay attention to detail
    • leadership skills
    • to be flexible and open to change
    • thinking and reasoning skills
    • to be able to use a computer and the main software packages competently

    Day To Day Tasks

    In this role you could be:

    • gathering information and interviewing offenders
    • assessing the risk an offender may pose to the public
    • preparing court reports
    • delivering individual or group programmes to challenge offending behaviour
    • helping clients get work or training, housing or drug/alcohol treatment
    • arranging and supervising community work placements for offenders
    • supervising residents living in approved accommodation
    • supporting victims of crime
    • giving education or employment support to prisoners in the community or before their release
    • working with other agencies like the police, drug and alcohol services, social services, and health organisations

    Working Environment

    You could work in a prison, in a court, in the community or in an office.

    Career Path & Progression

    With experience, you could move into a supervisory role, or train as a probation officer.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Further information

    You can find out more information about careers, training and job vacancies in probation from HM Prison and Probation Service.

    Restrictions & Requirements

    You'll need to:

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