Domestic Appliance Service Engineer

Typical Salary

£17,000 To £28,000

Typical Hours

42 to 44 a week

evenings / weekends as customers demand

How To Become a Domestic Appliance Service Engineer

You can get into this job through:

a college course
an apprenticeship
applying directly

College / University

You could do a college course to get some of the skills needed for this job. Courses include:

Level 2 Diploma in Electrical Installation
Level 2 First Diploma in Engineering Technology
Level 2 Diploma In Repairing Module Faults in Consumer Electronic Products
Level 3 Extended Diploma in Electrical and Electronic Engineering

2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

Apprenticeship

You may be able to get into this job through an advanced apprenticeship for electrical, electronic product service and installation engineers.

5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

Routes into this Career

Routes into this Career are not listed for this job.

You can apply for jobs directly if you've got experience and qualifications in:

electrics or electronics testing
mechanical engineering
plumbing or gas servicing
heating installation or refrigeration

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

customer service skills
the ability to repair machines or systems
to be thorough and pay attention to detail
analytical thinking skills
the ability to use your initiative
the ability to accept criticism and work well under pressure
the ability to work well with others
the ability to sell products and services
to be able to carry out basic tasks on a computer or hand-held device

Day To Day Tasks

Your day-to-day duties could include:

visiting customers to carry out safety inspections
installing new appliances in customers' homes
responding to call-outs for emergency repairs
giving quotes for insurance purposes
arranging replacements when faulty equipment has to be repaired
making sure there are enough parts in stock
recording work details, preparing invoices and dealing with payments

Working Environment

You could work at a client's home or in an office.

Your working environment may be cramped and you'll travel often.

Career Path & Progression

With experience, you could move into management, regional services coordination, technical sales or training.

You could also set up your own business.

Volunteering Opportunities

Volunteering Opportunities are not listed for this job.

Tips & Information

Professional and industry bodies

You could join the Domestic Appliance Service Association for product news and industry training.

Further information

You can find out more about working in engineering repair and maintenance through Tomorrow's Engineers.

Restrictions & Requirements

You would need to have colour-normal vision for electrical work.