Job Descriptions

Financial services customer advisers work in contact centres for banks, insurance, investment and credit companies.;

Customer services managers develop service standards, deal with customer enquiries and manage customer service teams.;

Health and safety advisers work to reduce accidents, injury and health problems in the workplace.;

Post Office customer service assistants help customers in post offices and at counters in shops.;

Banking customer service advisers provide a face-to-face service in banks and building societies.;

Business advisers give advice and support to new business start-ups and help established businesses to grow.;

Financial advisers help people and organisations to choose investments, savings, pensions, mortgages and insurance products.;

Money advisers help people whose debts have become too large or difficult for them to handle.;

Mortgage advisers help people find, and apply for mortgages.;

Pensions advisers help people to plan for financial security in retirement.;

Tax advisers help clients plan their finances to make sure they're paying the right amount of tax.;

Building services engineers design, install and service equipment and systems in buildings like offices, hospitals and shopping centres.;

Construction plant hire advisers rent out plant machinery, tools and equipment to builders and the public.;

Sterile services technicians clean and decontaminate equipment used in hospital operating theatres, clinics and wards.;

Careers advisers help people make decisions about their education, training and work options.;

Probation services officers (PSOs) supervise people serving community and prison sentences who are considered to be 'low-risk'.;

Court legal advisers are trained lawyers who advise magistrates and district judges about the law.;

Immigration advisers give advice on asylum claims, nationality, citizenship, deportation and employment, and represent clients in court.;

Social services managers plan and co-ordinate the health, welfare and social care support provided by local authorities and charities.;

Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.;