Money Adviser

You can do a Level 3 Certificate and Diploma in Money and Debt Advice through the Chartered Institute of Credit Management.

You'll need:

• customer service skills
• knowledge of economics and accounting
• maths knowledge
• to be thorough and pay attention to detail
• sensitivity and understanding
• persistence and determination
• analytical thinking skills
• excellent verbal communication skills
• to be able to use a computer and the main software packages competently

Your day-to-day duties may include:

• talking to clients about their money problems
• looking at income and outgoings
• carrying out a benefits check and supporting benefit claims
• working out a sensible budget
• helping put debts in order of importance
• talking with creditors to sort out a practical repayment plan
• gaining the client’s agreement to any repayment plan
• talking about other options like bankruptcy and what happens in court
• taking the place of clients in court when asked to do so

You could work at a client's business, at a client's home or in a court.

A common way into this career is to volunteer in an advice centre. You'll often start by giving general advice, then get special training in money advice once you have more experience.

It usually takes at least a year to get enough experience and knowledge to apply for paid work as a money adviser.

Do It has more information on voluntary opportunities in your area.

Career tips

For some jobs, it may be an advantage if you speak a minority community language.

Professional and industry bodies

You may find it useful to join organisations like the Institute of Money Advisers, for professional recognition, training opportunities and to make industry contacts.