Job Descriptions

Banking customer service advisers provide a face-to-face service in banks and building societies.;

Post Office customer service assistants help customers in post offices and at counters in shops.;

Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.;

Customer service assistants deal with customers' queries, purchases and complaints.;

Civil Service administrative officers work in government departments, carrying out policies and running services for the public.;

Civil Service executive officers work in government departments that develop policies and provide services to the public.;

Diplomatic Service officers help to promote and protect British interests, businesses and citizens overseas.;

Financial services customer advisers work in contact centres for banks, insurance, investment and credit companies.;

Health and safety advisers work to reduce accidents, injury and health problems in the workplace.;

Health service managers run local healthcare services like hospitals, GP practices and community health services.;

Security Service personnel protect the UK against threats to national security.;

Business advisers give advice and support to new business start-ups and help established businesses to grow.;

Financial advisers help people and organisations to choose investments, savings, pensions, mortgages and insurance products.;

Money advisers help people whose debts have become too large or difficult for them to handle.;

Mortgage advisers help people find, and apply for mortgages.;

Pensions advisers help people to plan for financial security in retirement.;

Tax advisers help clients plan their finances to make sure they're paying the right amount of tax.;

Building services engineers design, install and service equipment and systems in buildings like offices, hospitals and shopping centres.;

Construction plant hire advisers rent out plant machinery, tools and equipment to builders and the public.;

Gas service technicians install, service and repair gas appliances and heating systems.;