Neighbourhood Warden

Typical Salary

£20,000 To £30,000

Typical Hours

40 to 42 a week

evenings / weekends / bank holidays on a rota

How To Become a Neighbourhood Warden

You can get into this job through:

an apprenticeship
volunteering
applying directly

College / University

Apprenticeship

Apprenticeships that may be relevant to this role include:

Level 3 Community safety adviser

5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

Routes into this Career

You could work your way into this role from other positions within housing associations, the local authority or security companies working for housing providers.

You may not need any qualifications to become a neighbourhood warden, although some employers may prefer you to have a good general standard of education with GCSEs in English and maths, and experience of working with the public.

Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you will be working in.

You'll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face.

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

knowledge of public safety and security
patience and the ability to remain calm in stressful situations
the ability to work well with others
to be thorough and pay attention to detail
active listening skills
customer service skills
concentration skills
to be flexible and open to change
to be able to carry out basic tasks on a computer or hand-held device

Day To Day Tasks

You could:

respond to anti-social behaviour incidents
report crime to the police
tell the council and other authorities about environmental problems
issue fixed penalty notices for litter, graffiti and dog fouling
make sure empty properties are safe and secure
support older and vulnerable people in the area
get involved in community activities
visit schools and attend community and resident meetings
share information with other agencies like the police, community groups, social landlords and tenants’ associations

Working Environment

You could work in the community.

You may need to wear a uniform.

Career Path & Progression

Career Path & Progression are not listed for this job.

Volunteering Opportunities

You could search Do-it for volunteering opportunities where you could develop the skills needed to get a job as a neighbourhood warden.

Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour.

Tips & Information

Further information

You can find out more about becoming a neighbourhood warden from your local council.

Restrictions & Requirements

You'll need to:

pass enhanced background checks

Some employers will ask for you to have a driving licence and be aged 21 or over so that you can drive a company vehicle. Other employers would only ask that you're able to ride a bicycle supplied by them.