Court Usher

Court ushers make sure that everyone involved with a court case is present and that they know what to do.

Typical Salary

£16,000 To £22,000

Typical Hours

36 to 38 a week
evenings occasionally

How To Become a Court Usher

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College / University

You could take a college course like a Level 1 or 2 Certificate in Business Administration before applying for work.

  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • Apprenticeship

    Apprenticeships relevant to this role include:

    • Level 2 Customer service practitioner
    • Level 3 Customer service specialist
    • Level 3 Business administrator
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • Routes into this Career

    Routes into this Career are not listed for this job.

    You could apply directly for jobs. You'll usually need at least 2 GCSEs at grades 9 to 4 (A* to C) including English.

    Experience in a similar role like customer service or office administration will be useful. Employers will also look at your personal qualities and life experience.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • administration skills
    • to be thorough and pay attention to detail
    • the ability to work well with others
    • the ability to accept criticism and work well under pressure
    • customer service skills
    • legal knowledge including court procedures and government regulations
    • patience and the ability to remain calm in stressful situations
    • excellent verbal communication skills
    • to be able to use a computer and the main software packages competently

    Day To Day Tasks

    In this role you could:

    • prepare the courtroom and meet and greet court users and visitors
    • keep people informed of changes to hearing times
    • check that witnesses, defendants and lawyers are present
    • call defendant and witnesses into court
    • direct the taking of oaths
    • label evidence and pass it to the judge and jury
    • pass messages between lawyers and legal advisers
    • keep order in the public areas
    • input data to the computer system, do filing and photocopying

    In crown court cases, a 'sworn usher' swears on oath to stop anyone who is unauthorised from approaching the jury. In this role, you'll also:

    • escort the jury to and from the courtroom
    • be on duty outside the jury room
    • take messages between the jury and the judge
    • organise hotel accommodation if jurors need to stay overnight

    Working Environment

    You could work in a court or in an office.

    Career Path & Progression

    With experience, you could supervise a team of ushers, or become a court administrative officer.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Further information

    You can find out more about careers in the courts and tribunals service from Skills for Justice.

    Restrictions & Requirements

    You'll need to:

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