Care Escort

You'll need:

• sensitivity and understanding
• the ability to work well with others
• patience and the ability to remain calm in stressful situations
• the ability to accept criticism and work well under pressure
• to be thorough and pay attention to detail
• customer service skills
• a desire to help people
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

Your day-to-day tasks may include:

• checking timetables for pick-ups
• talking to carers and families
• helping people to and from the vehicle
• securing passengers, wheelchairs and baggage
• dealing with emergencies
• supervising passengers at all times
• keeping the mini-bus tidy
• filling in paperwork

You could work from a vehicle.

You may need to wear a uniform.

A common way into this job is to volunteer as a care escort with your local community transport organisation. There are no set entry requirements but experience in social care or customer service can be useful.

Further information

You'll find details of local organisations through the Community Transport Association.

You'll need to:

• pass enhanced background checks