Accommodation Warden

Typical Salary

£15,000 To £40,000

Typical Hours

38 to 40 a week

evenings / weekends at short notice

How To Become a Accommodation Warden

You can get into this job through:

a college course
an apprenticeship
working towards this role
applying directly

College / University

You could take a college course before applying for a job. Courses include:

Level 2 Certificate in Facilities Services
Level 3 Diploma in Health and Social Care

2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

Apprenticeship

You can train for this job through an intermediate housing and property management assistant apprenticeship or an advanced apprenticeship in housing and property management.

some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

Routes into this Career

You could work as a warden's assistant and become qualified through on-the-job training. You could also work your way up by doing customer service courses.

To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.

You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups and experience of working in a care setting.

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

customer service skills
business management skills
administration skills
to be thorough and pay attention to detail
knowledge of economics and accounting
patience and the ability to remain calm in stressful situations
the ability to accept criticism and work well under pressure
the ability to work well with others
to be able to use a computer and the main software packages competently

Day To Day Tasks

Your day-to-day duties could include:

allocating and managing accommodation
controlling rent arrears
inspecting property and arranging for repairs to be carried out
supervising catering, cleaning and maintenance staff
looking after the welfare of residents
checking on health and safety, and conducting risk assessments
working with outside agencies, carers and parents
dealing with emergencies

Working Environment

You could work in the community or at an adult care home.

Career Path & Progression

Career Path & Progression are not listed for this job.

Volunteering Opportunities

You could start as a volunteer warden, if you want to work with the Youth Hostel Association.

Tips & Information

Further information

You can find out more about working as a warden from the Chartered Institute of Housing.

Restrictions & Requirements

You'll need to:

pass enhanced background checks