Sales Administrator

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Typical Salary

£15,000 To £24,000

Typical Hours

38 to 40 a week
weekends

How To Become a Sales Administrator

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College / University

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • Apprenticeship

    You could get into this job through a business administrator advanced apprenticeship.

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • Routes into this Career

    You may be able to work your way into this role by starting as a receptionist or administration support worker and learning on the job.


    You could apply directly if you've got the relevant skills and knowledge needed to do this job.

    Some employers may ask for GCSEs at grades 9 to 4 (A* to C), including English and maths, or equivalent qualifications.

    Telephone, typing and IT skills will also be useful.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • excellent verbal communication skills
    • the ability to sell products and services
    • customer service skills
    • the ability to use your initiative
    • the ability to work well with others
    • persistence and determination
    • the ability to accept criticism and work well under pressure
    • ambition and a desire to succeed
    • to be able to use a computer and the main software packages competently

    Day To Day Tasks

    Your day-to-day duties could include:

    • answering customer enquiries over the phone, by email and face to face
    • processing orders, credit checks and payments
    • sending out invoices and other paperwork
    • updating customer records
    • checking stock and re-ordering supplies
    • organising deliveries
    • providing after-sales support
    • typing up documents like letters and reports

    Working Environment

    You could work in an office or in a contact centre.

    Career Path & Progression

    Career Path & Progression are not listed for this job.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Further information

    You can find out more about careers in finance from The London Institute of Banking and Finance.

    Restrictions & Requirements

    Restrictions & Requirements are not listed for this job.

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