Local Government Revenues Officer

Typical Salary

£16,000 To £36,000

Typical Hours

37 to 39 a week

between 8am and 6pm

How To Become a Local Government Revenues Officer

You can get into this job through:

a university course
a college course
an apprenticeship
working towards this role
applying directly

College / University

You could do a foundation degree, higher national diploma or degree in a subject like public administration or business administration, although it's not essential.

1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma

2 to 3 A levels, or equivalent, for a degree

You could do a college course, which would teach you some of the skills and knowledge you need in this job. Relevant subjects include a Level 2 or 3 Diploma in Business and Administration.

2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

Apprenticeship

You can get into this job through a revenue and welfare benefits practitioner higher apprenticeship.

4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Routes into this Career

You could start as an administrative assistant and work your way up with training on the job. For example, by taking courses offered by the Institute of Revenues Rating and Valuation.

You can apply directly for jobs. Employers will expect you to have:

4 or 5 GCSEs at grades 9 to 4 (A* to C), including English and maths
experience in customer service, especially in accounts and finance, or in local government

Some employers may put you through assessment tests to check that you have the skills needed for the job.

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

administration skills
to be thorough and pay attention to detail
the ability to work well with others
the ability to work on your own
sensitivity and understanding
to be flexible and open to change
excellent verbal communication skills
customer service skills
to be able to use a computer and the main software packages competently

Day To Day Tasks

Your day-to-day tasks as a revenues officer may include:

calculating rents, council tax and business rates
sending bills and reminders
collecting and processing payments
recovering arrears of rent or council tax
arranging legal action against debtors
getting money back from customers who have been overpaid
attending court

Working Environment

You could work in an office or at a client's home.

Career Path & Progression

With experience and qualifications you could progress into more senior roles, including fraud investigations or property valuation.

Volunteering Opportunities

Volunteering Opportunities are not listed for this job.

Tips & Information

Further information

You can find out more about working and training in local government finance through the Local Government Association.

Restrictions & Requirements

Restrictions & Requirements are not listed for this job.