Local Government Administrative Assistant

Typical Salary

£15,500 To £21,000

Typical Hours

37 to 39 a week

between 8am and 6pm

How To Become a Local Government Administrative Assistant

You can get into this job through:

a college course
an apprenticeship
applying directly

College / University

You could take a college course to learn some of the skills and knowledge needed in this job. Courses include:

Level 2 Certificate in the Principles of Business Administration
Level 3 Diploma in Business Administration

2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

Apprenticeship

You could do an apprenticeship to get into this job. The exact apprenticeship you do will depend on your duties but examples include:

public service operational delivery officer advanced apprenticeship
intermediate or advanced apprenticeship in business and administration

5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

Routes into this Career

Routes into this Career are not listed for this job.

You could apply directly to become a local government administrative assistant. Employers may ask for a few GCSEs at grades 9 to 4 (A* to C). An understanding of common office software packages and experience of working in customer service could give you an advantage.

As part of the application process you could be tested for your skills in communication and IT, and ability with numbers.

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

administration skills
to be thorough and pay attention to detail
the ability to work well with others
the ability to work on your own
sensitivity and understanding
to be flexible and open to change
excellent verbal communication skills
customer service skills
to be able to use a computer and the main software packages competently

Day To Day Tasks

Your day-to-day duties may include:

dealing with enquiries by phone, online, in writing or in person
looking up information on a computer system
filing and photocopying
producing and sending letters
sorting, recording and distributing mail
dealing with cash and payments
updating computerised and clerical records
acting as a secretary or personal assistant (PA) to a manager

Working Environment

You could work in an office.

Career Path & Progression

Career Path & Progression are not listed for this job.

Volunteering Opportunities

Volunteering Opportunities are not listed for this job.

Tips & Information

Further information

The Local Government Association has a guide on what it's like to work for a local authority and the different careers that are available.

Restrictions & Requirements

Restrictions & Requirements are not listed for this job.