Hotel Porter

Typical Salary

£14,000 To £19,000

Typical Hours

37 to 39 a week

evenings / weekends / bank holidays on split shifts

How To Become a Hotel Porter

You can get into this job through:

a college course
an apprenticeship
applying directly

College / University

You can take a college course like a Level 1 Certificate in Introduction to the Hospitality Industry.

2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course

Apprenticeship

You can start by doing a hospitality team member intermediate apprenticeship.

some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

Routes into this Career

Routes into this Career are not listed for this job.

You can apply directly to employers if you've got some of the relevant skills and knowledge needed for this job. Experience in customer service will be helpful though not essential.

Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.

Other Routes

Other Routes are not listed for this job.

Skills And Knowledge

You'll need:

customer service skills
the ability to work on your own
the ability to work well with others
physical fitness and endurance
excellent verbal communication skills
active listening skills
concentration skills
the ability to accept criticism and work well under pressure
to be able to carry out basic tasks on a computer or hand-held device

Day To Day Tasks

Your day-to-day tasks may include:

carrying luggage
answering queries about the hotel and making reservations
arranging taxis and booking tickets
running errands, such as picking up dry cleaning
taking messages
giving directions
responding to safety and security issues

Working Environment

You could work in a hotel.

Your working environment may be physically demanding.

Career Path & Progression

With experience, you could progress to head porter or concierge.

With training, you could move into other areas of hotel work like bar work or reception.

Volunteering Opportunities

Volunteering Opportunities are not listed for this job.

Tips & Information

Further information

You can find more details about becoming a hotel porter through the Hospitality Guild.

Restrictions & Requirements

Restrictions & Requirements are not listed for this job.