Checkout Operator

Checkout operators serve customers at tills in supermarkets and large retail stores.

Typical Salary

£11,500 To £17,000

Typical Hours

37 to 39 a week
evenings / weekends / bank holidays on shifts

How To Become a Checkout Operator

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College / University

You can start by taking a college course like:

  • Level 1 Certificate in Skills for Retail
  • Level 2 Certificate in Retail Knowledge
  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • Apprenticeship

    You may be able to get into this job through a retailer intermediate apprenticeship.

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • Routes into this Career

    Routes into this Career are not listed for this job.

    You can apply directly to job vacancies.

    There are no set entry requirements though some employers may ask for GCSE passes at grades 9 to 4 (A* to C) in maths and English.

    Experience of handling cash and serving customers will be helpful.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • the ability to accept criticism and work well under pressure
    • patience and the ability to remain calm in stressful situations
    • to be thorough and pay attention to detail
    • the ability to work well with others
    • customer service skills
    • sensitivity and understanding
    • maths knowledge
    • excellent verbal communication skills
    • to be able to carry out basic tasks on a computer or hand-held device

    Day To Day Tasks

    Your day-to-day duties could include:

    • working quickly so that customers in the queue don't have to wait too long
    • scanning items for customers
    • weighing and pricing fruit and vegetables
    • using special tools to remove security tags
    • checking customers' ages for restrictions on items like alcohol
    • packing and wrapping purchases
    • processing store loyalty cards, coupons and vouchers
    • taking payments and making sure the till balances at the end of the day
    • spending time away from the till, filling shelves, checking stock or working on a customer service desk

    Working Environment

    You could work at a store.

    You may need to wear a uniform.

    Career Path & Progression

    Career Path & Progression are not listed for this job.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Restrictions & Requirements are not listed for this job.

    Restrictions & Requirements

    You'll need to:

    • be over 18 to sell alcohol and other restricted goods

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