Visitor Attraction General Manager

Visitor attraction general managers look after the operation and finances of an attraction, and the health and safety of staff and visitors.

Typical Salary

£22,000 To £50,000

Typical Hours

39 to 41 a week
evenings / weekends / bank holidays flexibly

How To Become a Visitor Attraction General Manager

You can get into this job through:

  • a university course
  • a college course
  • working towards this role
  • applying directly

College / University

There is no set entry route to become a visitor attraction general manager but it may be useful to do a relevant foundation degree, higher national diploma or degree in:

  • tourism
  • resort management
  • marketing
  • business management
  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree
  • You could work towards this role by doing a subject like a Level 3 Extended Diploma in Leisure and Tourism.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • Apprenticeship

    Apprenticeship are not listed for this job.

    Routes into this Career

    It may be possible to work your way into this job by starting in a customer service or hospitality role, with an attraction, and apply for promotion when you've got enough experience.


    You can apply directly for jobs if you've got relevant skills and knowledge. For example, you'll have an advantage if you've worked in visitor attraction management, or have experience in leisure, hospitality, catering or retail management.

    Other Routes

    Other Routes are not listed for this job.

    Skills And Knowledge

    You'll need:

    • business management skills
    • leadership skills
    • customer service skills
    • the ability to use your initiative
    • the ability to accept criticism and work well under pressure
    • patience and the ability to remain calm in stressful situations
    • to be thorough and pay attention to detail
    • maths knowledge
    • to be able to use a computer and the main software packages competently

    Day To Day Tasks

    Your day-to-day duties could include:

    • managing budgets
    • working with suppliers, local government, trade bodies and the media
    • overseeing health and safety procedures
    • staff training and recruitment
    • developing new business opportunities

    Working Environment

    You could work at an information centre, at monuments and castles, in a museum, at an art gallery or at a zoo.

    Your working environment may be outdoors some of the time.

    You may need to wear a uniform.

    Career Path & Progression

    Career Path & Progression are not listed for this job.

    Volunteering Opportunities

    Volunteering Opportunities are not listed for this job.

    Tips & Information

    Further information

    You can find out more about working as a visitor attraction general manager from the Hospitality Guild.

    Restrictions & Requirements

    You may need a driving licence for some jobs.

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