This innovative course looks into both the practical and managerial aspects of the world of hospitality. You will gain important transferable skills, such as customer service and analytics that will equip you to understand this fast-paced industry, which can lead you to a number of careers within international hotel chains or small hospitality and food business organisations. This course has a strong focus on technology and sustainability, as well as delivering the skills needed for the hospitality managers of the future. You will learn how managing a hospitality organisation is an ever-changing and dynamic industry, with an additional introduction to the concept of hospitality professionals who need to be nimble and adaptive. You will be able to explore other important aspects of the international hospitality industry, such as: - the increased use of big data and artificial intelligence - organisations that focus on the customer experience - gaining loyalty to deliver profit. When you graduate, you will have the business acumen to comprehend, manipulate and present information and data while having the operational knowledge needed to run a hospitality business. The foundation year course is designed to equip you with the skills and knowledge you need to continue onto your Honours degree. You will study a range of subjects that will underpin your future study and also gain valuable experience of university life, with full access to campus facilities. Successful completion of the year allows you to progress straight onto Level 4 of this course.

The course is aimed at developing the application of management skills relevant to hospitality businesses. Managing a hospitality organisation is changing. With the increased use of technology and artificial intelligence, organisations are focused on the customer experience and gaining loyalty to deliver profit. The course will put theory into practice in a real-world environment. Graduates will gain the business acumen to comprehend, manipulate and present information and data while having the operational knowledge needed to run a hospitality business. Modules: Foundation Year • Personalised Learning • Academic Performance • Business Environment of Tourism, Hospitality and Leisure • Careers in the HEAT Industries • Delivering the Customer Experience • Introduction to Hospitality, Leisure and Tourism. Year One • Becoming a Hospitality Professional • Organisational Behaviour in the Hospitality Industry • Managing Financial Information • The Guest Experience for the 21st Century • Hospitality Operations. Year Two • Digital Marketing and Consumer Behaviour • Talent Management and Leadership • Technology and Innovation • Sustainable Hospitality • Applied Research Methods. Plus one optional module from: • Managing a Small Business • Cross Cultural Management for the Hospitality Industry. Year Three • Dissertation • Revenue Management and Distribution • Operational Risk Management • Hospitality Analytics and Strategy. Plus one optional module from: • Managing Hospitality Projects • Designing the Dining Experience.

Assessment Methods are not listed for this Course.

Professional Bodies are not listed for this Course.

26 January This is the deadline for applications to be completed and sent for this course. If the university or college still has places available you can apply after this date, but your application is not guaranteed to be considered.

Course code: N872

Institution code: W05

Campus Name: Main site - West London

Campus code:

The following entry points are available for this course:

Foundation

Entry Requirements for Advanced Entry are not listed for this Course.

GCSE (or recognised equivalent) English and Mathematics at Grade C or above

Please click the following link to find out more about qualification requirements for this course

Minimum Further Information are not listed for this Course.

Test	Grade	AdditionalDetails

English Language Entry Requirement Information are not listed for this Course.

Student satisfaction : 93%

Employment after 15 months (Most common jobs): 60%

Go onto work and study: 70%

England	9250.0	Year 1
Northern Ireland	9250.0	Year 1
Scotland	9250.0	Year 1
Wales	9250.0	Year 1
Republic of Ireland	9250.0	Year 1
International	13250.0	Year 1

Additional Fee Information are not listed for this Course.

St Mary's Road
Address2 are not listed for this Course.
Address3 are not listed for this Course.
Ealing
W5 5RF